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I was on the phone when a text msg came in. It dropped my call. Is this normal?

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Journeyman

I was on the phone when a text msg came in. It dropped my call. Is this normal?

First thing I should say is that I have an Airave. I had WiFi enabled and was on the phone. As I heard the notification tone when the text message was coming in I lost the phone conversation. Is there a setting that would have prevented this from happening, or is this 'behaving as expected"? This is probably the first time I was coincidentally on the phone when a msg arrived.

1 REPLY 1
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Wizard

Hello Yudancha,

Text messages should not result in a dropped call. Sorry about the trouble.

What kind of Airave are you using? Is is white with a black trim around the edge? or, is the one in this picture: http://now.sprint.com/airave/?ECID=vanity:airave?

My first suggestion would be to please pull and replace the power plug on the Airave. This will force re-registration. Also, if you could please send me your cell phone and Airave number (if you have it) and I will take a peek at the account.

Thank you,

*Chris

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