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LOS (no root)

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Journeyman

LOS (no root)

Phone is not rooted; and I am getting awful LOS issues. Are there any resolutions available for this? Sprint dropped both of my calls while I was on hold, calling about this issue.

4 REPLIES 4
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Journeyman

LOS (no root)

Spoke with a technician; had me do a PRL update and soft reset... again. Didn't help. Told me to call back if it didn't work.

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Journeyman

LOS (no root)

Believe me when I tell you that currently there is no fix for this.

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Journeyman

LOS (no root)

I called and they offered to allow me to take it to a store and have them overnight me a new one for 35$... I shouldn't have to pay to have a phone work out of the box. This is BS. Will filing a claim with BBB resolve this?

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Journeyman

LOS (no root)

Please refer to this topic:

http://community.sprint.com/baw/message/354341#354341

There is currently no fix, and changing phones is not likely to solve anything. Keep complaining, file a BBB complaing and call your attorney general if necessary. Sprint has not given any timeline of solution after a month of issues.

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