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My I Phone 4S powers down and it wont turn on...Help!

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Journeyman

My I Phone 4S powers down and it wont turn on...Help!

just finished charging the phone, all of a sudden it powers down , and since its sprint,,, no opening and removing the battery and re starting... I don't know what to do ,, any Help?

3 REPLIES 3
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Master

Re: My I Phone 4S powers down and it wont turn on...Help!

ChiefBig_Toe -

I am here to help. Try this: Hold down the power button and home button for a few seconds until the Iphone reboots and you see the Apple logo on the screen.

- Gustavo
Sprint Social Care
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Journeyman

Re: My I Phone 4S powers down and it wont turn on...Help!

my top Power button doea not work...so I cannot perform , what your suggesting. this is a very bad situation... Thanks for the Response

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Master

Re: My I Phone 4S powers down and it wont turn on...Help!

ChiefBig_Toe - We certainly apologize about what's going on with your phone. We strongly suggest that you take your phone into an Apple store to have a technician look at it for you. Please feel free to let us know if there's anything further that we can assist you with today. We appreciate your patience. - Kayan Sprint Social Care
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