cancel
Showing results for 
Search instead for 
Did you mean: 

Need Help. Simple Upgrade Tool Errored for JB Update!!!

Journeyman

Need Help. Simple Upgrade Tool Errored for JB Update!!!

Tried to update my s II to JB using the samsung simple upgrade tool and of course run into a problem. Installed the program, tried to run the download and it error.by saying "error occurred" please exit download". So i exited the program but phone is still in ODIN mode. Don't wanna do anything with it as I dunno what will happen i shut it off.

Tried running the update again, still nothing. Time Elapses but not Percent complete at all.

Any Ideas?

1 REPLY 1
Highlighted
Journeyman

Re: Need Help. Simple Upgrade Tool Errored for JB Update!!!

Make sure you have the driver installed properly on your computer for your phone. You can get the driver where you got the download. Also the update does not work if are running Windows 8.

Community News

Need Help? 
Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base.
If you have an account question you can create a post and one of our Social Care Agents will help you.
If you need immediate assistance please visit Sprint Chat