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Phone Rebooting Itself - EPIC 4G TOUCH (Galaxy S II)

Journeyman

Phone Rebooting Itself - EPIC 4G TOUCH (Galaxy S II)

I have had the battery replaced 5 times and the phone three times.  I am still experiencing the same issue with my phone.  The replacement phone shuts down and reboots by itself 7 or 8 times a day--I worked with support on this issue and there solution was replacing this phone with another refurbished phone.  Since its the same occurance I am beginning to wonder if I am the only that has been experiencing this type of issue with the phone or if other have had similar experiences.

1 REPLY 1
Wizard

BBIRES

Thanks for the post.

So the replacement phone is also rebooting itself? If so, we may need to start looking at the individual applications on the device including email/exchange connections.

Have you tried using the replacement phone prior to reloading any new apps or restoring your personal information?

Thank you,

Chris

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