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Purchased Ringtone Not Working

Journeyman

Purchased Ringtone Not Working

I purchased a ringtone on Sprint and it's not working.  I did everything I was supposed to do.

When I go to my settings to set my ringtone, it won't even play there!  No noise but it shows that it's there.

Help!

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1 REPLY 1
Master

Re: Purchased Ringtone Not Working

Assuming that you have the Epic Touch, do you have other purchased ringtones from Sprint Music Plus that are playing?  Have you gone back to the Music Plus application and located the ringer again?  Go ahead and click on buy and make sure it says "You already purchased..." with a download button, click "Download," does it say file already exists? If so, go ahead and redownload it. 

Tom

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