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Samsung Epic 4G Touch Jelly Bean Update

Journeyman

Re: Samsung Epic 4G Touch Jelly Bean Update

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Wizard

Re: Samsung Epic 4G Touch Jelly Bean Update

Journeyman

Re: Samsung Epic 4G Touch Jelly Bean Update

Do we know if they will release this update over the air?

Journeyman

Re: Samsung Epic 4G Touch Jelly Bean Update

It won't be released over the air. The easiest way to get it is to go to the Samsung website. http://www.samsung.com/us/support/owners/product/SPH-D710ZKASPR Just download the exe file. You will need a Windows computer with XP, Vista, or 7,   Just download install, on your PC and follow the directions. You can download the update via the Kies program, but for me anyway that program is hit or miss.

Journeyman

Re: Samsung Epic 4G Touch Jelly Bean Update

Thank you so very much.

Journeyman

Re: Samsung Epic 4G Touch Jelly Bean Update

Tried updating via computer and that was a bust. Took it by the Sprint store and convinced the lady that it wasn't an over the air update. She's downloading the software and I'm going back for the update tomorrow.

Journeyman

Re: Samsung Epic 4G Touch Jelly Bean Update

Hope Sprint gets it working for you. The driver for the phone may not have been installed. That would have caused it not to recognize the phone. I probably should have mentioned that step.

Journeyman

Re: Samsung Epic 4G Touch Jelly Bean Update

They got it updated and everything seems to be working perfectly. I'm very pleased. My phone seems all shiny and new now. Smiley Happy

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