Here you go. We got JB
It won't be released over the air. The easiest way to get it is to go to the Samsung website. http://www.samsung.com/us/support/owners/product/S
Tried updating via computer and that was a bust. Took it by the Sprint store and convinced the lady that it wasn't an over the air update. She's downloading the software and I'm going back for the update tomorrow.
Hope Sprint gets it working for you. The driver for the phone may not have been installed. That would have caused it not to recognize the phone. I probably should have mentioned that step.
They got it updated and everything seems to be working perfectly. I'm very pleased. My phone seems all shiny and new now.