It froze up on me earlier, I left it sit for a good 30 minutes, thinking it was trying to load a program. It was still frozen so I pulled the battery, now it's stuck in a boot loop. I have tried different batteries, I have tried holding the power button and then restarting it, nothing like that is working. Any ideas?
Thank you for posting. I will be happy to help. We need to do a hard rest on the device to see if it is a software issue or a hardware issue. (Before you do the hard reset make sure you back up your information.) If you need help just reach out and I will be more then happy to help. Let me know if that helped. Thanks.