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Voltage too high, charging will cease resolved by Sprint

Journeyman

Voltage too high, charging will cease resolved by Sprint

I hope they will let this post because I'm mentioning the employee Carlos Pentoja in the Arlington TX Parks Mall store location- that guy is the first helpful Sprint person I ever got that actuall fixed my phone by ordering the battery for the titled problem. I stopped getting the error message and the phone correctly charges. I don't know why they gave me back a known defective battery (the tech tested it the day before) from the day before when I had a different focal, but thank you Carlos; if every Sprint employee were like you, I would consider renewing my contract when it expires this year.

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