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how can I get short codes to work on my phone?

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Journeyman

how can I get short codes to work on my phone?

We can't use short codes on any of our devices. It shows we have it online, but phone comes back with error codes each time we try and send one.. Anything we can do?

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7 REPLIES 7
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Wizard

Re: how can I get short codes to work on my phone?

Checking on mySprint is a good place to verify you have short code messaging available to you. Futher troubleshooting will require additional information. I am sending you a PM so we can troubleshoot this further.

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Wizard

Re: how can I get short codes to work on my phone?

Here are some more convenient short codes you can try.

http://community.sprint.com/baw/docs/DOC-2581?InQuiraCrawler=1

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Journeyman

Re: how can I get short codes to work on my phone?

i can't seem to get short code to work on my phone either, and i am completely lost on how to use them or even see if i am capable of using them...if anyone has any clue, please pass on the info...thanks!

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Re: how can I get short codes to work on my phone?

Y2KCLASS01, have you tried texting a shortcode (usually a 5 digit number) and received an error message back?

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Journeyman

Re: how can I get short codes to work on my phone?

i came to find out that all short code messages were blocked on my phone...sprint took care of it today and now everything is working fine...

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Journeyman

Re: how can I get short codes to work on my phone?

I'm absolutely stuck. I sent a text message to '9999' with the message 'allow 41411'. I got a message saying that I could now send and receive messages from the number '41411.' However, I've tried sending texts to that number and I'm still getting a message saying that that number is still blocked on my phone. Can someone help me?

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Master

Re: how can I get short codes to work on my phone?

betkilk,

We would be happy to look into this for you. To start, please PM us your account info using the following link. http://bit.ly/1qQty1X


Thank you,

KC
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