new phone and a bill ALREADY?

[azaragoza1229]

IM A NEW TO SPRINT JUST GOT MY PHONE TODAY AND I ALREADY HAVE ABILL OF 238 WTH SOMEONE HELP

[AppleFan73]

They prorate your first bill.  

[Watts_]

Your first bill will tend to have some prorated charges, since Sprint bills one month in advance, and a $36 activation charge for the new line of service.

[azaragoza1229]

Yea? It's saying they'll turn it off tomorrow if i just got it today ...that don't seem right

[Watts_]

I doubt that is the case if you purchased the phone today. To make sure, I would give Customer Care a call and make sure there is no issue. That number is 888.211.4727

[azaragoza1229]

Blah.  Ahh alright (: thanks a lot (:

[mavka]

Are you looking at your bill on Sprint.com?

[azaragoza1229]

Yea....but i got a phone call saying i exceeded my spending limit & my bill onlinr says diff

[Watts_]

If you are on a spending limit account, you must pay that bill down below that limit before the due date, or you line will be hotlined.

Example: If your bill is $200, and your ASL is $150 you must pay that $51 before the due date, or your service will be hotlined.

[mavka]

And by "hotlined", you mean service will be cut off, right Watts? It's not that unusual, azaragoza, so don't let it bug you. Just knock the amount down with a payment like Watts says.

[Watts_]

Hotlining an ASL account entails the device not being able to make calls or send texts. All recieving functions remain active, until a certain point where the account is considered delinquent.

[azaragoza1229]

Yup yup... Now it says  -293$  owed