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no internet connection

Journeyman

no internet connection

I am having problems connecting to the internet. what is the the fix

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12 REPLIES
Wizard

Re: no internet connection

I am sorry to hear that you are having internet connection problems. I would be more than happy to help. What model phone do you have? What error is being display? What is your zip code?

Journeyman

Re: no internet connection

samsung epic 4g touch no internet connection  except gmail.  28277

Journeyman

Re: no internet connection

I am having the same issue and came here to see if it was a known or common issue. I can not utilize the majority of my apps nor my web browser. Is there a fix?

Wizard

Re: no internet connection

Try this:

Application<Settings<System Updates<Update Profile

Journeyman

Re: no internet connection

I did that and still get the same response. 

Wizard

Re: no internet connection

Do you have the 3G or 4G icon in the top right corner where the signal strength is?

Journeyman

Re: no internet connection

3g

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Wizard

Re: no internet connection

Do your data enabled applications work, i.e. Facebook, Gmail, and just the internet browser will not load?

Journeyman

Re: no internet connection

gmail is working but anything else is not. none of the apps.  I was able to do a google search then it would not connect to the site

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