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Android 2.2 - continuation from locked threads

Highlighted
Wizard

Android 2.2 - continuation from locked threads

I will be locking several threads on the Epic sub-community that all have the subject of the Android 2.2 upgrade.  Many are becoming too large and/or off-topic.  As I lock them, I will provide the links to them here as a reference.

Please continue discussing and commenting about the pending update here.

Locked threads:

Epic - Android 2.2 Leaked Test Release - DK28:  http://community.sprint.com/baw/thread/52685?tstart=0

Getting annoyed - No Android 2.2? STILL?:  http://community.sprint.com/baw/thread/58634

Update 2.2: http://community.sprint.com/baw/thread/58643
Find and update the software version on your Samsung Epic 4G: http://community.sprint.com/baw/message/237851#237851
Find and update the software version on your Samsung Epic 4G: http://community.sprint.com/baw/thread/44405
Find and update the software version on your Samsung Epic 4G: http://community.sprint.com/baw/thread/57506
Froyo Update Complaints: http://community.sprint.com/baw/thread/57211
No really...Epic Fryo official firmware is now available: http://community.sprint.com/baw/thread/52621
epic 2.2 release date...photos from sprint computers (?): http://community.sprint.com/baw/thread/55499
Froyo is Out so....: http://community.sprint.com/baw/thread/49962
we need a update to froyo??????: http://community.sprint.com/baw/message/252776#252776
When is 2.2 or 2.3 Gingerbread coming out for the Epic?: http://community.sprint.com/baw/thread/57421
android 2.2 for epic 4g: http://community.sprint.com/baw/thread/52872
Android 2.2 Froyo for the Epic...when?: http://community.sprint.com/baw/thread/51042
Epic 4G FROYO Update: http://community.sprint.com/baw/thread/48641
android 2.2 update: http://community.sprint.com/baw/thread/43117

Android 2.2 update for the Samsung Epic: http://community.sprint.com/baw/thread/52545

[added links to locked threads]

[added another locked thread]

Message was edited by: dshoem01

Message was edited by: dshoem01

452 REPLIES 452
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Journeyman

Outside of you being unhappy your phone doesn't do x or y, and you were promised this and that, there is NOTHING unreasonable about their fees in general.

The point of it is that the newer phones are designed to be much more data access friendly plain and simple. If you're chewing up more of their network they need to charge for it. The Evo was the first phone to have a kick ass screen, fast processor, front facing camera and so on. Features that made it much easier to use data on their network. So guess what, you by that type of phone, you're paying a premium for it. The fact that it was the only 4g phone and the only one that required it was and is irrelevant when it comes to legality. The Epic was the 2nd phone and the Shift the 3rd. All in similar positions. Well more and more people in general are using more data, and instead of doing tiered pricing, throttling and what not, they're just upping the fee to all smartphones and instincts now by an extra $10. It removes the 3g cap (important, and something you fail to recognize as the point of the charge) so if you want to stream pandora all day long, watch movies on amazon or hop on uporn every night before bed, you can do it till your eyes bleed and ears burn without worry. And if you have it, you can do it on 4g as well. The rates are still the cheapest around for what you get. So what really is your beef? You're just unhappy you don't have 2.2 and your phone can't do x, y or z yet, but yo'ure still paying that extra $10. That's the only valid part of your complaint/argument.

If you don't want to pay it, then sell your phone and buy a transform, intercept, bold, hero or whatever, activate it before the 30th, get insurance and live with it in perpetuity. But I suspect you still won't be happy because even on 2.1, the epic is still more feature rich than any of those phones which  means you probably won't be sucking up as much data and thus proving their point about premium data.

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Journeyman

What is this "3g cap" that's been removed that you keep referring to? I've been stuck on 3g since I bought the phone. I've never even been near a 4g signal, all the many promises from Sprint's employees notwithstanding. Are you saying that the Epic sucks more out of 3g than other 3g phones? If I want movies or tv I pay extra for that. Without 2.2 lots of web sites are crippled. Where's the beef? I already paid a lot for the phone and I love the display and camera, but that has nothing to do with my usage of Sprint's bandwidth. People with cheaper phones on my type of plan use the same bandwidth I can use and don't get charged the extra fee.

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Journeyman

Sprint can go to the bank just like the others to pay for their 4g network instead of charging customers 10 per line especially when they live in states that they have no intention of covering.  all the little fees they tack on.  my bill went from 300 to 900 damn near overnight.............cannot get an explanation.

guess i'll just see them in court..........can't wait to hear the judge.  need to find a just with an epic waiting for the 2.2.......  Been with sprint over 6 years.....this 4g just might be the death of them.  i live next to worldcomm former hq......  glad i don't own sprint stock...............

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Journeyman

If anyone is interested in the new Android 3.0 (Honeycomb) they have posted a youtube video:

http://www.youtube.com/watch?v=eiG7AgyCS6U

Enjoy!

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Journeyman

Ok they remove the 3g cap for what?????  If its not operating with 4g apps or  capabilities then its worthless to have 4g period! As a business if you offer something you best had back it up or else. Even when I do try to use 4g it drops in seconds anyway. Its funny because you mentioned the EVO because it has 2.2 and it is capable of doing a WHOLE lot more than the epic. With this being the 2nd 4g phone from sprint you would figure they would have stepped their game up........WRONG!  If you find yourself happy with the $10 fee that is fine. You are will just to sit back and kiss the butts of people who dont care because they are getting their money regardless. But to those of us who had faith in sprint living up to their word when they said they would have 2.2 months ago and decided not to trade their phones in before there 30 return policy was over, we have to sit in limbo while we wait for them to get there acts together....................

Message was edited by: Dada857

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Journeyman

i totally agree, the $10 fee for the big screen phones  is not justified by additional data consuption. i've been using pandora since the early days of that app with my winmo 6.1 htc mogul and i recall using near 6gb a month sometimes more. pandora is my car radio and work walkman for the entire day and my consuption with the epic even watching youtube and downloading apps from market have not reached the 5gb mark. what i mean is that data volume is more related to the end user than to the kind of phone.i would agree to pay the additional fee in any smartphone if they release the use as modem (legal tethering), otherwise is not worthy. i know other companies have lower data caps and higher rates, but know the any time any mobile plus the $10 makes it equally expensive as others with high limits although not unlimited. remember not everyone needs unlimited, in the past i had limited time and texting, and having unlimited right now have not change my usage. it is only peace of mind just in case since you canbe careless talking, texting and browsing. this is out of the scope of the original posting so to follow the theme i dont like the epic more than the iphone, i dont have evo because my experience with htc have been awful.my 2 cents. LC

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Journeyman

i totally agree, the $10 fee for the big screen phones  is not justified by additional data consuption. i've been using pandora since the early days of that app with my winmo 6.1 htc mogul and i recall using near 6gb a month sometimes more. pandora is my car radio and work walkman for the entire day and my consuption with the epic even watching youtube and downloading apps from market have not reached the 5gb mark. what i mean is that data volume is more related to the end user than to the kind of phone.i would agree to pay the additional fee in any smartphone if they release the use as modem (legal tethering), otherwise is not worthy. i know other companies have lower data caps and higher rates, but know the any time any mobile plus the $10 makes it equally expensive as others with high limits although not unlimited. remember not everyone needs unlimited, in the past i had limited time and texting, and having unlimited right now have not change my usage. it is only peace of mind just in case since you canbe careless talking, texting and browsing. this is out of the scope of the original posting so to follow the theme i dont like the epic more than the iphone, i dont have evo because my experience with htc have been awful.my 2 cents. LC

Highlighted
Journeyman

i totally agree, the $10 fee for the big screen phones  is not justified by additional data consuption. i've been using pandora since the early days of that app with my winmo 6.1 htc mogul and i recall using near 6gb a month sometimes more. pandora is my car radio and work walkman for the entire day and my consuption with the epic even watching youtube and downloading apps from market have not reached the 5gb mark. what i mean is that data volume is more related to the end user than to the kind of phone.i would agree to pay the additional fee in any smartphone if they release the use as modem (legal tethering), otherwise is not worthy. i know other companies have lower data caps and higher rates, but know the any time any mobile plus the $10 makes it equally expensive as others with high limits although not unlimited. remember not everyone needs unlimited, in the past i had limited time and texting, and having unlimited right now have not change my usage. it is only peace of mind just in case since you canbe careless talking, texting and browsing. this is out of the scope of the original posting so to follow the theme i dont like the epic more than the iphone, i dont have evo because my experience with htc have been awful.my 2 cent

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Journeyman

In regards to the 2.2 update, this is taking FAR TOO LONG to get released. The phone probably could have shipped with 2.2, but I can't really accurately comment on that thought. What bothers me the most about this is that going over to Twitter and looking at the tweets from @GalaxySSupport, Samsung STILL continues to tweet out that they have no information concerning a release date, but will tweet the second that the information becomes available. Furthermore, I am bothered by the fact that GalaxySSupport also continues to tweet out that they want to ensure a quality release for the millions of Galaxy S users. I am aware of all the "accusations" towards Samsung that they were supposedly charging carriers for the update. Samsung quickly posted a message stating that they were NOT charging carriers for the update and that they PROMISED to tweet further details shortly. It is rather difficult at times to get a response via Twitter from Samsung, and it almost seems like they have a "selective response" process, and they don't seem to respond to e-mail. Calling Samsung wasn't much better, as they continued to state that the update wasn't available yet.

On the Sprint side, I am bothered by the fact that Sprint continues to tweet out that they are working with Samsung to deliver the update ASAP. Samsung occassionally posts something similar to this as well. At this point, I've taken this update issue up to Sprint Executive Services, but even they can't help. All they do is look in their system and say, that the system does not have any information regarding a release. Sprint recently posted a message on Twitter stating that they can't provide an update mainly because "there are so many moving parts to the update process." I get the feeling here that Sprint/Samsung don't understand that while a 2.2 release that works is important, what is also equally important here is TIMELY updates. The EVO gets 2.2 within two months of the phone being released, and meanwhile, here is the Epic which is now SIX MONTHS released with NO UPDATE. Next month will start the seven month mark. I think that the 2.2 update needs to get released, and then immediately afterwards, Sprint/Samsung need to work to get the 2.3 update out faster than the 2.2 update.

In speaking with Sprint Executive Services and Tech Support, I am bothered by the fact that they check their computer and that their computer indicates that there are no known issues with the Epic. The lack of a working GPS is a pretty significant issue. The 4G connection is very unreliable and often doesn't stay connected for more than a few seconds. I don't see how that a major issue like the GPS is not listed as a known issue with Sprint. Perhaps this might be another reason why they are taking their time -- if there are no known issues with the phone, why rush to put an update out.

Why is it so hard to just get a general idea of what's going on with the update? This process is certainly much different than the update with the Hero, because at least with the Hero, Sprint provided a release timeline as far as a certain quarter in a certain year. If the Vibrant phone was successfully updated, what prevents the update from coming out for the Epic? I read on Android Central that there is a Galaxy S 4G phone WITH FROYO coming in February to T-Mobile (I suppose that this is the Vibrant 4G??)

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Journeyman

The only reason I want the 2.2 update is so that I can have the updated Adobe Flash. There are many sites that I can watch streaming TV shows, movies and other media for free in the web browser, but I can't because my flash isn't up to date. My only other option is to pay for channel subscriptions on the Sprint TV network.

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Journeyman

I'm not even looking for 2.2 from sprint any more. I have 2.2.1 Froyo on a rooted Epic which is probably head and shoulders beyond what their 2.2 will be when released. Now, if they want to surprise us with 2.3 Gingerbread I'll reconsider.

Message was edited by: danasmith2816

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Journeyman

My experience:

I called Sprint customer service on Jan10th about the Andriod 2.2 update, they told me that there was an Android 2.2 update sent to Epic customers and she didn't know why I didn't get it. So she set up an appointment to the store for Jan11 to get it upgraded. I went to the store, they didn't have any update and the store people told me that I have to call the customer service. So I called Sprint again and got a different person and was informed that only Samsung can update the phones even though I have Sprint service. I called Samsung and they told me that they sent the Andriod 2.2 update on Dec 17th to Sprint and I need to call back Sprint. I called Sprint again on same day (Jan11th), she told me that she can see the history of my calls and that I was bounced back and forth. She checked with tech support team. The tech support team told her that they were sending the updates already for the Epic phones and I should get it soon. I asked her that any idea when I should get it (since I was one of those people who bought the phone on the release date, I was expecting to get it earlier), and she said 'no idea, you should get it soon. Is there anything else I can help you!!!'. She also told me to get a new connection with EVO phone, since that one comes with Andriod 2.2 and I can't replace this phone with EVO.

As of today (Jan 29th) no updates. Everytime they asked me that whether I will fill up the survey and I said yes hoping they will send me the survey. (Never got any. Probably they won't send it, since they knew what my response will be).  Not sure what their rating will be if they continue with this kind of service.

Hope somebody from Sprint read these threads and take some action. I will be moving to Verizon iPhone soon. I have been with Sprint for long time, tried my best to stay with them and don't mind paying the disconnect fee (And I don't think Sprint cares either).

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