ForumTopicPage
cancel
Showing results for 
Search instead for 
Did you mean: 

Bluetooth doesn't work on Epic4G if cable plugged into the headphone jack.

Journeyman

Bluetooth doesn't work on Epic4G if cable plugged into the headphone jack.

If I plug my Epic into my car's auxiliary input to listen to music, I cannot have a conversation on my bluetooth visor speaker when a call comes in. Here's what happens:

1. I'm listening to music from the phone. The cable is plugged into my headphone jack and the aux input in my car.
2. Call comes in.
3. Music stops.
4. Phone ring comes through on bluetooth visor kit
5. I answer and I can here the caller on the bluetooth speaker kit
6. When I respond to the caller, I hear my voice on my car stereo and the caller can't hear me. In other words, the caller's voice gets  routed to the bluetooth speaker, but my voice gets routed to the  headphone jack (where the aux cable is plugged in) instead of back to  the caller.

Does anyone know how to solve this problem?

Thanks for your help.

Message was edited by: pipercat99

1 REPLY 1
Journeyman

Re: Bluetooth doesn't work on Epic4G if cable plugged into the headphone jack.

I'm having the same problem.  Can't use bluetooth for calls while having the 3.5 jack plugged in for music.  I don't think there is a fix right now until Samsung provides a fix.

Community News

Need Help? 
Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base.
If you have an account question you can create a post and one of our Social Care Agents will help you.
If you need immediate assistance please visit Sprint Chat