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Can't access the marketplace?

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Journeyman

Can't access the marketplace?

I had this problem before the update, but found a workaround online. I can't access the Android Marketplace because a window pops up asking me to enter the word on the screen.. then it asks for me to sign in with a youtube.com account, but it doesn't work. Can't change the account for log in purposes, it only displays the youtube.com account name.  The previous workaround involved going to Menu, Settings, Applications, Manage Applications, selecting "Market" and then erasing the data for the app. Then I'd have to close out and try to get into the marketplace.  On the second attempt it would open the market as usual. Since the gingerbread debacle I can no longer erase the data for Market app.. Any ideas?

3 REPLIES 3
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Sprint Employee

Can't access the marketplace?

Hello VDUBPIG1, I'm sorry to hear of your trouble, if you have already tried to clear the market, and  then I would suggest trying a factory reset, since it's asking you to enter the CAPTCHA letters, have you gone here from your computer?

No longer working Community Response.
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Journeyman

Can't access the marketplace?

Mine did the same thing this morning, not sure why, but think it has somethign to do with the YouTube app installed.  I resolved it this way, your phone may be different menu titles but suspect you can do the same:

Go to your phone's Menu ----> click Settings--- Click "Accounts & Sync" ----> In the menu list there will be the primary email you use on your phone, and surprisingly, there is one email@youtube address the Market is attempting to force you to use.   Click on the youtube email and it pulls up the option to delete.  As soon as I deleted mine I could get back into market without that stupid login.  

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Wizard

Can't access the marketplace?

      Thanks for sharing. I've never seen that, but I will definitely keep an eye out.

-Donnie

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