cancel
Showing results for 
Search instead for 
Did you mean: 

Download of message New Message from _ was unsuccessful.

Highlighted
Journeyman

Download of message New Message from _ was unsuccessful.

Sorry if this has been posted before, I'm new and checked the first few pages and didn't see anything.

Anyway. Recently, about 2-3 days ago, whenever someone would send me a picture and/or video message, it won't download. It'll say downloading, then the download button would appear and I'd tap it. Well, after a few seconds, this error: "Download of message New Message from _ was unsuccessful." pops up. I've gotten suggestions from people over on the android forums: Turn Wi-Fi off/on. I've tried that. I've tried turning my phone on and off, updating everything and still no luck.

Any suggestions would be greatly appreciated, thanks.

0 REPLIES 0
Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat