cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Epic 4G QWERTY keyboard 1 key gets stuck and takes over the phone

Highlighted
Journeyman

Samsung Epic 4G QWERTY keyboard 1 key gets stuck and takes over the phone

I just bough the Epic a month ago, and all of a sudden, whenever i hit the Q, A, Fn, or Shift button on my QWERTY keyboard, the number 1 also appears before it.  So, if I hit a, i actually get 1a.  So, i take it into the Sprint store to be told, oh, you are two days over 30 days so we need to order you a replacement.  Ok, so then last night the 1 key is now just going off for no reason.  And at random times the 1 just gets hit if there is a field to type it.  It just goes 111111111111111 over and over until it feels like stopping.  Has anyone else experienced this?  If so, did you just get a replacement phone, or is there a way to stop this?  I'm asking here, because my local Sprint store is awful.  They're not helpful and have horrible customer service, so i'm hoping someone here has experienced this and can help.

0 REPLIES 0
Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat