cancel
Showing results for 
Search instead for 
Did you mean: 

Syncing Issue

Highlighted
Journeyman

Syncing Issue

When I turned on my new Epic I logged into my google account and my contacts were there then I logged onto Facebook and synced only existing contacts.  Then I had to go back and link them.  But the pictures of my contacts from Facebook didn't override the ones from google.  What's up with that.  Can someone tell me what I did wrong?

1 REPLY 1
Highlighted
Master

I think you just did it backwards in terms of linking. If you start with a google contact and hit the link icon and select a facebook contact, it goes under the starting contact, in this case the google contact.  You should start with the facebook contact, then initiate the link to the google contact, and the customization of the facebook contact should be maintained. 

Hope this helps,

Tom

Sprint Advanced Technical Support

Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat