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Syncing Issue


Syncing Issue

When I turned on my new Epic I logged into my google account and my contacts were there then I logged onto Facebook and synced only existing contacts.  Then I had to go back and link them.  But the pictures of my contacts from Facebook didn't override the ones from google.  What's up with that.  Can someone tell me what I did wrong?


Syncing Issue

I think you just did it backwards in terms of linking. If you start with a google contact and hit the link icon and select a facebook contact, it goes under the starting contact, in this case the google contact.  You should start with the facebook contact, then initiate the link to the google contact, and the customization of the facebook contact should be maintained. 

Hope this helps,


Sprint Advanced Technical Support

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