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Troubleshoot an issue where your Samsung Epic 4G gets stuck on a black screen at startup

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Journeyman

Troubleshoot an issue where your Samsung Epic 4G gets stuck on a black screen at startup

I've had an Epic since they first came out, the first phone I had worked great for a long time ( a few months) then when the system upgraded to 4G suddenly it wouldn't even try to access it. So off to the phone store to see what's up! They try everything. New phone sent. it works fine for about a week, then the screen buttons don't work, Back to the Sprint store for a repair (they install a new Screen) works fine TILL TOday.. now it gets stuck on the black screen, I Have to do a factory reset wipe data 😠  I'm getting sick of having to re-set up my phone every few weeks.. Come on if the phone is crap face up to it recall them and give us phones that work! ! !

Thanks

Ron - Cincinnati

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