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Unable to get phone connected to computer

Journeyman

Re: Unable to get phone connected to computer

I connected my phone to the computer, and this time Windows was able to install all four drivers successfully. Windows is installing the following:

Samsung Android USB Composite Device

Samsung Android USB Modem

Samsung Android USB Mass Storage

Samsung Android USB Composite ADB Interface

A drive was created for the phone, but when I click on it, Windows can't seem to access it. The phone indicates that it is advisable to eject the device before disconnecting USB storage, but I don't even get an eject option in the Windows taskbar.

I really want to get this working.

Journeyman

Re: Unable to get phone connected to computer

Hi

Stumbled across your post here, thought I would check my settings because my phone will connect to my PC (Windows 7 HP)

I checked the settings on the ##8778# menu and what I found is that UART is set on MODEM and USB is set on PDA

That's the exact opposite of your settings..

Journeyman

Re: Unable to get phone connected to computer

I changed the settings, and now it works.

Thanks for the tip. This was something that both Samsung support and Sprint support never thought to check.

Highlighted
Wizard

Re: Unable to get phone connected to computer

I'm glad that it's working for you now. I have to say I've only seen these changed for a manual software update in store.

Journeyman

Re: Unable to get phone connected to computer

THANK YOU ALL!!  I have been surfing the net for days trying to fix this and checking ##8778# (which I never heard of before this post) found that USB was set to MODEM instead of PDA!! Now, I can finally see an external drive letter for my phone on my HP laptop.