cancel
Showing results for 
Search instead for 
Did you mean: 

samsung epic

Highlighted
Journeyman

samsung epic

i am having issues trying to use wifi and 4g. i have wifi service at home 25/25 which is fast, but i can't get on whether at home anywhere  or anywhere else? is there an answer to my problem. my att 3g phone was a lot faster.

2 REPLIES 2
Highlighted
Wizard

samsung epic

adsims,

Thanks for the post. Which weather application are you using? You may need to enter your zipcode into the app, that way you can start receiving the weather data.

--William

Highlighted
Sprint Product Ambassador

samsung epic

HI!

Sorry for the mis-post from Sprint Cares; it sounds like you are having problems connecting to your home WiFi access point.

What are you doing on the phone to connect?

How is your home WiFi access point configured?  WPA?  WPA2? 

Can you connect other devices to the WiFi access point?

Can you connect your phone to other open WiFi access points (Starbucks, McDonalds, etc)?

What happens when you try to connect your phone to your home WiFi access point?

Thanks,

Will

Product Ambassador, long time Sprint employee
Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat