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10/25 - Samsung Galaxy Note 3 Software Update - MJ4

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Wizard

10/25 - Samsung Galaxy Note 3 Software Update - MJ4

Samsung Galaxy Note 3 Software Update - MJ4

Enhancements/Fixes

- Call audio improvement

- Samsung Keyboard Handwriting Mode

Important Notes

- Software version is MJ4

- Refer to the Samsung Galaxy Note 3 Software Update article in Support for install instructions

13 REPLIES
Journeyman

Re: 10/25 - Samsung Galaxy Note 3 Software Update - MJ4

I can't update. Is anyone else getting this? Screenshot_2013-10-25-21-29-20.png

Journeyman

Re: 10/25 - Samsung Galaxy Note 3 Software Update - MJ4

I've got the same message on mine as well

Journeyman

Re: 10/25 - Samsung Galaxy Note 3 Software Update - MJ4

Im getting

:You're device has been modified. Software updates are not available.

Wizard

Re: 10/25 - Samsung Galaxy Note 3 Software Update - MJ4

The software updates are usually pushed out to users in batches. Please give it a couple more days. Let me know if you still don't get it.

Journeyman

Re: 10/25 - Samsung Galaxy Note 3 Software Update - MJ4

Thank goodness. Samsung had no idea what I was talking about:

Duration (actual chatting time) 00:14:31
Operator Harold

Chat Transcript

  info: Please wait for a Samsung Agent to respond.
  info: You are now chatting with 'Harold'. There will be a brief survey at the end of our chat to share feedback on my performance today.
  info: Your Issue ID for this chat is LTK1117901046665X
  Harold: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
  Visitor: I just got an update for my note 3 and I'm trying to find out more information on it.
  Visitor: I don't see any news about it or anything on the sprint forums
  Harold: I understand that you want to update the device. Is that correct?
  Visitor: No.
  Harold: You want to know the information regarding latest update to note 3. Is that correct?
  Visitor: yes
  Harold: Thank you for confirming.
  Harold: I will assist you in this regard.
  Harold: May I know the carrier you are using.
  Visitor: sprint
  Harold: Thank you.
  Harold: I would like to inform you that there is an  update to sprint note 3 devices.
  Visitor: Is it the one I just got and have been asking about for 15 minutes?
  Harold: I am sorry for the delay.
  Harold: Is there anything else that I can assist you with?
  Visitor: Visitor: I just got an update for my note 3 and I'm trying to find out more information on it.
  Harold: Please follow the link below.
  Harold: http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00056992&fm_seq=73890
  Harold: This update will address the following:
  Harold:  Voicemail audio restored when connected to Galaxy Gear .
  Harold: Restriction to benchmark sites removed .
  Visitor: That is the software upgrade I got 2 weeks ago. I jsut got another one 20 minutes ago to MJ4. That is what I am trying to figure out.
  Harold: I would like to like to inform you that as of now there is no information on the update you have
  Harold: .
  Harold: I apologize for the inconvenience caused.
Journeyman

Re: 10/25 - Samsung Galaxy Note 3 Software Update - MJ4

Finally!!! Just got the MJ4 update.

Journeyman

Re: 10/25 - Samsung Galaxy Note 3 Software Update - MJ4

You can try now I just updated my phone 5 mins ago

Journeyman

Re: 10/25 - Samsung Galaxy Note 3 Software Update - MJ4

Nothing for me

Journeyman

Re: 10/25 - Samsung Galaxy Note 3 Software Update - MJ4

I installed the update on Monday and it did not help. Call clarity still bad and 5 dropped calls within about 5 minutes. This is my 2nd Note.