Can anyone tell me if they are able to change profiles between the owner and a guest? As I understand it, Lollipop is supposed to allow a multi user mode so that the owner can allow someone to use his/her phone without accessing all the data. Thanks.
I am having the same problem with my Note 3. On the pull down for the settings, there is no picture nor is there an option called "User" anywhere to be found. And I've checked them all.
This feature was available for tablets since 4.4 (my Galaxy Tab S does it), but I haven't heard anything about it being enabled for phones with 5.0. Are you certain what you read said it was going to be available for phones, now? It's also possible that either Samsung or Sprint could have disabled the feature, even if it is enabled for all devices in 5.0. We need a Sprint rep to confirm.
I am having the same problem with my note 4. If you pull up the note 4 on sprint's website,then look under key features and specs it says in the lollipop description "Packed with a wealth of features such as a guest user mode". The problem is getting connected with a knowledgeable tech person. As of today I was told my baseband version was incorrect 🙂