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Phone is acting up! Help!

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Journeyman

Phone is acting up! Help!

As of lately, my phone keeps going to the camera app once I swipe to unlock. I took off the camera shortcut from the lock screen and it is still happening and I do not want it to. Now my phone is over heating, moving very slow, freezing and I cannot access my messages! I need help!

1 REPLY 1
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Master

Re: Phone is acting up! Help!

MrTicklebee,

We are sorry to hear about these issues. I advise taking the device into a service location to get checked out. You can find one near you here Sprint Store Locator. Also, the store may need to reset your device. You may want to back up any info you wish to keep incase they need to do this.

-Patrick

Sprint Social Care

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