Screen shot problem
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I'm having same issue. Did what you request still not working.
I'm having the same problem as well. Force stop, etc.... all of the things advised to do still doesn't work.
Having same issue. I have tried the steps you gave. And this includes palm swipe and any type of screen capturing with the S Pen.
Also, checked in settings under "Motions" and Palm Swipe is greyed out and can't even be edited.
Hi Folks, I've just spoken to our device managers and they're reaching out to Samsung for more information about this issue. Stay tuned to this forum for more information when it becomes available. - Christy
Sprint Social Care
Just curious do you have "Motions" itself turned on? If not, the palm swipe option under motions would be greyed out. like you say it is.