It is turned on. But the "Palm Swipe" option is grayed out and cannot be edited. I'd take a screen shot if I could to show you lol
It was just a thought. Sometimes problems can have the simplest solutions. sometimes not.
Sorry i could not be any more help.
If i come across any cures for this ill be sure and post back here.
I am having the exact same issue. Im not sure when it started but I would say sometime around September if that matters.
Finally...I got it fixed!!!
1) To fix it the phone have to get the *****Factory Reset****
I've done everything, still will not work. Message continue to flash across screen "security policy prevent use of screen shot"