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Sim Card Error

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Journeyman

Sim Card Error

Recently my old phone broke so I needed to buy a new one. I bought a Galaxy Note 3 for sprint, but every time I plug in the sim card it says that the sim card has timed out and is locked. Im really confused because I already have sprint, but the sim card works fine in the other phone. I've already tried every type of reset there is.

2 REPLIES 2
Journeyman

Re: Sim Card Error

Time for new Sim card

Master

Re: Sim Card Error

Hey Lanell97!

Thanks for reaching out.

What was the make and model of your previous device?

Please check your inbox, we have sent you a private message.

Ina.

Sprint Social Care.

Ina.
Sprint Social Care Team.
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