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No modifications of missed calls

Journeyman

No modifications of missed calls

Hi, I have had my Galaxy note 4 for about a month. But every since I have had the phone I have been getting complaints from friends and families about their missed calls. My husband literally called me five times in a rowrow on several occasions but my phone never rang and I had no missed call notifications. This has happened on a lot of occasions with several other people who tried calling my phone. I did an update on my phone but that did not help either. Any suggestions as to what the problem may be?

1 REPLY 1
Master

Re: No modifications of missed calls

have you tried doing a Profile update and a PRL update? Go to Settings - System update.

Make sure you do the profile update first and than PRL update.

Please let me know if this helps or if you need more help.

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