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No modifications of missed calls


No modifications of missed calls

Hi, I have had my Galaxy note 4 for about a month. But every since I have had the phone I have been getting complaints from friends and families about their missed calls. My husband literally called me five times in a rowrow on several occasions but my phone never rang and I had no missed call notifications. This has happened on a lot of occasions with several other people who tried calling my phone. I did an update on my phone but that did not help either. Any suggestions as to what the problem may be?


Re: No modifications of missed calls

have you tried doing a Profile update and a PRL update? Go to Settings - System update.

Make sure you do the profile update first and than PRL update.

Please let me know if this helps or if you need more help.

I come here trying to help people and I'm NOT employed by Sprint, so If my reply helped you or if you get an answer to your question from other users, PLEASE mark it as solved.
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