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Note 4 Timezone Issues

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Note 4 Timezone Issues

I installed the Marshmallow update on Fri, 4/1. On Mon 4/4, I noticed that the time on the phone jumps back an hour from the real time. When I called Sprint, both automatic network time and timezone where selected, but the timezone grayed out was showing Central. When I unchecked automatic time, the issue remains. When I uncheck automatic timezone and check automatic time, the issue resolves. The only solution Sprint had was doing a factory reset after updating my network configuration. Prior to calling, I updated PRL, profile, and rebooted the phone. No luck. I haven't performed the factory reset yet. Has anyone else had this issue? Did the factory reset work?

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