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Why did I pay $350 for the Note 4

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Journeyman

Why did I pay $350 for the Note 4

I pre-ordered in Sept. and paid $350. The pre-orders are now $299. How will I be receiving the $50 more that I paid for the phone before the pre-order price was changed? 

5 REPLIES 5
Master

Re: Why did I pay $350 for the Note 4

ClaudiaLeal,

Thanks for reaching out! We can look into providing a credit directly towards your account to cover the difference in price. Please send us a private message with your name, phone number, and the PIN to your account. Thank you!

- John R
Sprint Social Care
Journeyman

Re: Why did I pay $350 for the Note 4

Thank you for posting this ClaudiaLeal cause i was wondering the same thing.

Master

Re: Why did I pay $350 for the Note 4

Thanks for posting, Jonelia.

We will proactively credit $50 within 2 bill cycles for those that pre-ordered and paid $349 for the Note 4 between 9/26-10/2 with a two-year agreement.

- Robin W
Sprint Social Care
Journeyman

Re: Why did I pay $350 for the Note 4

I have the same problem

Master

Re: Why did I pay $350 for the Note 4

hee923 To further assist you please follow this link bit.ly/1qQty1X - Tanisha
Sprint Social Care
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