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New Note 7 and cannot get texts from only one person?

Journeyman

New Note 7 and cannot get texts from only one person?

My sister and I are on the same Sprint Plan.  I am currently using a Note 4, she just activated her new Note 7 from her old Note 5.  Ever since she activated her Note 7, she cannot receive texts FROM ONLY ME.  She gets texts from everyone else.  This is crazy!  We are on the same account....how can she get my texts again??????

2 REPLIES 2
Master

Re: New Note 7 and cannot get texts from only one person?

Hello kanekandy,

The satisfaction of our customers is our number one priority. Please reply to the private message I sent you, so that I can review the account and further assist you.

Ina.

Sprint Social Care.

Ina.
Sprint Social Care Team.
Sprint Product Ambassador

Re: New Note 7 and cannot get texts from only one person?

What software version is on your Note 4 so that our device team can test?

Disclaimer: I am NOT employed by Sprint, so If my reply helped or answered your question, PLEASE mark it as solved.
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