I am wondering should I update my phone. I read the features are no where near as good as the Note 3 and that it has been slowing the phone down and killing the battery life. Is that true? Should I update my phone?
Did mine, on Kies, and wife's s3 also. Both great. No problems so far. Did my note 2 wed before Thanksgiving , and hers Fri after. Going strong. Like the upgrades myself, like the clear memory option. Makes phone run faster. Display looks little better with new drivers also. Knox ground work there for both, hope to finish. All in all, so far a good update!
Its a program for you computer or lap top and hook phone up to it via USB cord. Download from Samsung only, and not air or lite. Hook phone up, an follow instructions
I updated mine this morning and it seems to be killing my battery. Also the way the keyboard works is different. It doesnt remember any of my saved words, and the layout of the special characters on the keys are different... So far, I am not happy.
Greetings! Samsung "Kies" is Samsung's music/backup software. It's similar to iTunes. It assist you with managing your device. I hope that helps!
Sprint Social Care Team
I wanted to follow up with you, has your issue been resolved? Please let me know if you have any questions or concerns.
New can be different. I also received this update in my phone and it takes some getting used to. The update does have good features as well but we appreciate your feedback. Try to check your device setting to save up on battery charge and let me know if that helps. We are always here to assist.
Sprint Social Care