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Samsung note II no cell service in same room with S3 with full bars

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Journeyman

Samsung note II no cell service in same room with S3 with full bars

Okay, I tolerated being in the boonies of North Dakota for a week with no cell or data service but now I am fed up.  I am in French Lick Indiana in the same room with a person with Sprint who has an S3 and she had full bars for cell and I have a goose egg with zip, nada, zilch and a big a** line through the goose egg.  WTH Sprint?  I have sung your praises since I singed up 3+ years ago and even added my daughter and son in law.  This is crazy!!!!!  What is the problem?  Please help!

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Re: Samsung note II no cell service in same room with S3 with full bars

CMunsell48,

Thanks for reaching out to us. This issue might be residual off of the no service area. Have you powercycled the phone and updated the PRL? Also, can you let me know the zip code and cross streets so I can just make sure the network is acting properly? Thanks!

Dan

Sprint Social Care Team

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