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bluetooth won't turn on

Journeyman

bluetooth won't turn on

The bluetooth won't turn on on my Note II. It tries for a few seconds and turns grey. I have tried two factory resets and all updates at the suggestion of sprint store employee. I will mention that my WiFi works fine, as it seems many people have an issue with both.

1 REPLY 1
Master

Re: bluetooth won't turn on

Orangeplease11 - Thanks for the info. I would advise taking the device to a service location to have it looked at by a tech. - Sean
Sprint Social Care
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