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google wallet wont work on galaxy note 2

Journeyman

google wallet wont work on galaxy note 2

so i download the google wallet app from the play store an one day i decided to use it. well the machine did not recognize the phone an vise verse 

1 REPLY 1
Wizard

Re: google wallet wont work on galaxy note 2

alprix98,

Thank you for posting. I first want to start by making sure your phone is on the latest software. Previously the Note 2 did not support Google Wallet and was recently enabled with a software update. You can check for software by going into Settings> System Update> Update Firmware and Update Samsung Software.

Beyond the software, you also want to make sure you don't have the phone in airplane mode or any radios shut off.
Additionally, this document may provide some useful information in to figuring out why the transaction didn't work: https://support.google.com/wallet/answer/2463711?hl=en&ref_topic=2952832

Thank you,

Chris

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