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the process android.process.acore has stopped

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Patron

the process android.process.acore has stopped

Can someone please help me with this error. I have reset applications, i have cleared the cache for contacts and contacts storage. this error message will not allow me to use my phone AT ALL     I have the Galaxy Note II

11 REPLIES 11
Wizard

Re: the process android.process.acore has stopped

Google android.process.acore to find answers that will help.

Apparently this happens on devices that have been rooted and something was done wrong.

Patron

Re: the process android.process.acore has stopped

Thank you so much.  I did Google and nothing works. 

Wizard

Re: the process android.process.acore has stopped

try the web site xda-developers.com and search your make/model of phone.

Master

Re: the process android.process.acore has stopped

THBBB14, Thank you for reaching out. Try going to your dial pad and inputting ##72786# your phone will reboot. Keep me updated. - Nijan
Sprint Social Care
Master

Re: the process android.process.acore has stopped

THBBB14, Try updating the profile by going to Settings>More tab>System Update>Update profile. Let me know if this helps. - Jodyann
Sprint Social Care
Patron

Re: the process android.process.acore has stopped

Thank you.  I took into a Sprint Repair store and they rebooted.

Master

Re: the process android.process.acore has stopped

THBBB14, Are you able to use your device now or do you need additional troubleshooting steps? Please let me know. I'm always here to help. - Jodyann
Sprint Social Care
Patron

Re: the process android.process.acore has stopped

I am able to use the device now, but for some reason GMAIL will not install.  it's showing an error message of "Insufficient storage available".

Master

Re: the process android.process.acore has stopped

THBBB14 --

Have you checked your device's internal storage to see if it's full?

- Julian
Sprint Social Care
Patron

Re: the process android.process.acore has stopped

No I did not check that.  My phone was auto starting on and off on it's own this weekend.  Now it auto turned off and will not turn off.  I am so over this phone.  My phone is in "Like New" condition and I have had it for two years. 

Master

Re: the process android.process.acore has stopped

THBBB14, I apologize for the issues you are experiencing with your device. Please click on this link http://bit.ly/1qQty1X so I can better assist you. - Gertrude, Sprint Social Care
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