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Phone very laggy after new security update

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Journeyman

Phone very laggy after new security update

After update, phone is very slow, imput is laggy and internet/4g is like dial up.

Anyone else experiencing these things?

2 REPLIES 2
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Journeyman

Re: Phone very laggy after new security update

After new security update, battery is not good.

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Re: Phone very laggy after new security update

MSCHMIDT4

Hi there!

What's the make/model of your device? What software version did you upgrade to? Did this ever happen before or was it right after the update? We might have to hard reset your device after a backup to fix this. Please confirm to further assist you.

Michael C

Sprint Social Care

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