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Samsung Galaxy Note 5 software update - version PC3

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Journeyman

Re: Samsung Galaxy Note 5 software update - version PC3

Marchetto-Family do you have a pass code backup? or did you use your email account as backup?

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Journeyman

Re: Samsung Galaxy Note 5 software update - version PC3

The backup code is not working as well and i had it set up before but looks like after update the phone is not recognizing it. I don't want to do a factory reset because will delete pictures that i haven't backup.

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Journeyman

Re: Samsung Galaxy Note 5 software update - version PC3

My battery drains super fast now that I did the update as before my battery life was great. I do not have many apps on my phone. I am not understanding why this is happening. Please help. Thank you

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Journeyman

Re: Samsung Galaxy Note 5 software update - version PC3

My phone is not sending out texts now.  Got the update last night...

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GrandMaster

Re: Samsung Galaxy Note 5 software update - version PC3

updates dont always go as they should..mainly when they are loading onto a device. start with a partition wipe on your device..then run it for a day or so to test and see if it has improved or not..if it hasnt then you might need to back it up and do a factory reset..the battery has been a random ongoing deal for years now when it comes to these updates..those are 2 ways to try and fix it..the FR being the last resort.

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I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
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Journeyman

Re: Samsung Galaxy Note 5 software update - version PC3

Texts not working on my Note 5 either. And it did work the day after the update.

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Journeyman

Re: Samsung Galaxy Note 5 software update - version PC3

Mine aren't sending either

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Journeyman

Re: Samsung Galaxy Note 5 software update - version PC3

did you try the cache partition clean up?

can you turn off your device?

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Journeyman

Re: Samsung Galaxy Note 5 software update - version PC3

Cache partition wipe was unsuccessful.

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Journeyman

Re: Samsung Galaxy Note 5 software update - version PC3

i just did but my phone is lock for 60 min waiting time, because y try using the pin1 and puknumber from sprint

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Journeyman

Re: Samsung Galaxy Note 5 software update - version PC3

I don't want to do factory reset yet to see if i can save the data, thanks

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GrandMaster

Re: Samsung Galaxy Note 5 software update - version PC3

ok so for the texting issues people are running into..there is currently a nationwide text problem that is known and already being worked on.

just happens to be coincidental with receiving the most recent update.

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
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