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After Jelly Bean update phone has random restarts

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Journeyman

After Jelly Bean update phone has random restarts

Two days after Jelly Bean update all three phones my account has random restarts. No mention of it here and not any help from call service center. Anyone else with this problem?  Any suggestions. I know if I take them in they will want to wipe and reflash which is a major pain for resetting up and getting pictures from text messages.....HELP!!!!

1 REPLY 1
Wizard

Re: After Jelly Bean update phone has random restarts

WBA-2,

If your device is powercycling I would always recommend a factory rest of the device itself.  This is usually indicative of a software glitch which is normally resolved with a factory reset.  I apologize as I know it's not the answer you want to hear, but it will most likely resolve your issue.

Sincerely,

Fergie_B

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