Showing results for 
Search instead for 
Did you mean: 

Built-In VPN app on Sprint Samsung Galaxy S3 Phone


Built-In VPN app on Sprint Samsung Galaxy S3 Phone

I bought my S3 new a couple of years ago from Sprint and have never used the VPN app or any of it's features. My work has informed me that I have tio start utilizing VPN connection so I found a how to on Sprints website to setup the VPN for my phone. The issue is when I go into the "More networks" and then the "VPN" it prompts me with this message, "Enter password for credential storage." I have never setup a password because I have never used this before. I have tried entering so many things just to see if it was like my Sprint account password or something but it just says Incorrect Password and I cannot get in. How do I reset this or do something to get past this issue?



From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to connect and access resources inside a secured local network, such as your corporate network. Prepare Your Phone for VPN Connection
Depending on the type of VPN you are using at work, you may be required to enter your login credentials or install security certificates before you can connect to your company's local network. You can get this information from your network administrator. Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. For information about setting up and using these connections on your phone, see Launch a Web Connection and Turn Wi-Fi On and Connect to a Wireless Network. Set Up a Screen Lock ,If your network administrator instructs you to download and install security certificates for VPN access, you'll need to set up a pattern, PIN, or password screen lock to protect information on your phone. For more information, see Screen Lock. Add a VPN Connection The following procedures outline the method to use when adding a VPN connection. 1. Press and tap > Settings > Connections > More networks > VPN. 2. Tap , and then enter the information for the VPN you want to add. Information includes Name, Type, Server address, PPP encryption (MPPE), and Show advanced options. Consult the VPN administrator for more information. 3. When finished, tap Save. Try this and keep me posted.LoraSprint Social Care
Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat