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*Calls* issue: silence on both ends

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Journeyman

*Calls* issue: silence on both ends

Hello everybody! Ok, so I have the Sprint version of the galaxy s3 and last night I finally got the update to 4.3. I updated from a fresh factory reset to avoid any problems. So the only issue I have is that some calls I receive or make, I can't hear anyone on the other line and vice versa. I updated the PRL and my profile, and even cleared the system cache from the recovery menu. This is completely sporadic and I cannot reproduce the issue. Ahh ideas...?

2 REPLIES 2
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Journeyman

Josh45406 - see if your issue is similar to the one described at: Major connection issues with iPhone5 making & receiving calls

The issue is described with an iPhone 5 - but the problem in our issue isn't the phones - I previously had an HTC EVO 4gLTE that had the same problem.

Thanks.

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Master

Yes it's not the phone it's the towers. We are upgrading to the new Spark network and you will experience some interruptions. We apologize for the inconvenience - Carol
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