Lately my phone has been bogging down a ton. I've narrowed it down to there being over 10,000 texts in a single thread. I've tried deleting the thread, I've tried using history eraser to delete all SMS to no avail, nothing has worked. Is there something that I might be missing here? Basically it won't let me delete text messages, I might be able to do a few at a time but it is constantly freezing and being buggy that it would take forever.
does the phone seem like it freezes up when youre trying to delete those texts? couple options...
1-delete them in smaller batches..this will take a while longer but it wont bog down your phone and make it freeze up on you
2-do the larger chunks but you still risk the phone freezing up...its a bit hit and miss..more hit though..
3-once one of these options work set it up to auto delete your texts at a certain point..you'll end up avoiding this headache down the road.
last and final option would be to do a Factory Reset on the phone...but this will dump ALL of your personal info and take the phone right back to stock..i would leave this option as a last ditch effort/last resort.
Thank you for posting on our community forum. I am sorry to hear about the issue you are experiencing. Did you try any of the otions fireguy_6364 posted? Let me know if these help? They are your best options.
Sprint Social Care Team