Sprint Community is Read Only. Please use the My Sprint app or Sprint.com to manage your account. If you need assistance, please visit Sprint.com/chat or visit community.t-mobile.com
Sprint Community is Read Only. Please use the My Sprint app or Sprint.com to manage your account. If you need assistance, please visit Sprint.com/chat or visit community.t-mobile.com
Sprint Community
cancel
Showing results for 
Search instead for 
Did you mean: 

Contacts continue to disappear

Journeyman

Contacts continue to disappear

I've had my phone less than a month and my contacts disappeared. Took it to the Sprint store was told they never saw that before so they reset it after I had previously done that. Contacts still disappears. They do come back when phone is restarted only to disappear again. Noticed when looking at running apps the contacts is not running. So how do I get them to run and continue to run?

Sidebar:call log and text messages may and may not identify the contact. So I guess it identifies them when the contact is running and doesn't when the contacts stop running.

2 REPLIES 2
Journeyman

Its how you putting contacts into your phone. If you put them in "phone" and or "google" your phone will move them to that catagory. Under contacts, look a "view" and you have many selections on what contacts you can view. Phone,google, mail, facebook etc. You have to configure and move them around so all is displayed with the number.

Journeyman

Go to 'contacts' and menu and 'contacts to be displayed'. It gives you many options. Also, if you put it under 'google' it will erase it when it syncs the phone.

Community News

Sprint Community is Read Only. Please use the My Sprint app or Sprint.com to manage your account. If you need assistance, please visit Sprint.com/chat or visit community.t-mobile.com
Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat