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Error 67& 97

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Journeyman

Error 67& 97

I am no longer able to send text messages, now started receiving error 67 after powering down cell.  Samsung Galaxy S III  which is starting to make kick myself for not just going with the S4 or the Iphone. 

4 REPLIES 4
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Wizard

Re: Error 67& 97

Try updating your profile on your phone.

Settings>About Phone>System Updates> Update Profile

If that doesn't work, I'd recommend calling Sprint, error 67 is a registration issue.

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Wizard

Re: Error 67& 97

halldl02,

Thank you for the post.  Try the following steps:

Turn phone off and remove battery. Insert battery and turn phone on.

Leave the phone off for 1 minute if unable to remove the battery.

If that doesn’t work compose and send a text message from your phone to your 10-digit number and see if it allows you to send the text.

As halldl02 points out, it is probably a registration error. If the above steps do not work Bring it in to a Repair center and ask them to match up the registry in our system to your device.  You can look up the local center at www.sprint.com/storelocator.


Thank You,

Sprint Social Care

Michael C.

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Journeyman

Re: Error 67& 97

Thank you I did that, no more errors only issue now is that I am not able to receive any coverage unless I am at home or work on the wifi.  I receive restricted symbol instead signal bars. Half the time I don't have any bars unless I am standing next to a cell tower. What is going, this has been ongoing for a couple of weeks now.

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Journeyman

Re: Error 67& 97

Zvigier,

Good evening! I’m glad that was able to clear up that error you were receiving. I want to see what’s been impacting your service. May I please have your zip code and nearest cross streets to check it out?

Thank you,

*Audrey

Sprint Social Media Team

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