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Galaxy S3 data issues

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Wizard

Re: Galaxy S3 data issues

DahiliaWatkins,

Thank you for using Sprint Community to voice your questions and concerns.  To perform a factory data reset of the Galaxy S3, simply go to Settings>Backup & reset> Factory data reset . Note:  This will erase all non backed up content on your device.  Please ensure to follow the backup options above to ensure you will not lose your information.

Sincerely,

Fergie_B

Sprint Technical Support
Community Hours: 9am-2pm CST Sunday-Wednesday

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