I still haven't figured out how to click over without hanging up if someone is calling me on the other line. For instance, I'll be on the phone with someone and then someone else calls me.. so I click on swap to answer that other phone call, but once I try to hang up on that person, it ends up hanging the other person up I was on the phone with initially. I looked at te Get Started guide too, and haven't found anything on this. Does anyone know a solution???