I have been trying to retrieve old text messages, and when I called Sprint they said that I had to go online to do so, and they could go back for up to 2 years. Then when I signed into Sprint it says that I can send in a request and it can only go up to 90 days, what do I do about getting the text info for the ones that I need from back in September 2013. I have the texts saved in my phone and I had erased one of them on accident when I meant to hit "view message details",, I need to have the info for a legal matter, I dont know what to do!! Should I just send the request in with the dates and the number I sent and received the texts to and see if they send it back to me? Please help!!
start a thread in the area im linking you to. the agents will give you info on what must be filled out in order to do this. more than likely if you have a lawyer they can request this info directly from the carrier.