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Lost Gigs of space on the phone since my update to v4.1.1

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Journeyman

Lost Gigs of space on the phone since my update to v4.1.1

I recently updated my 32 GB GS3 to 4.1.1 and after it installed, I now only have 11.95 GB of space on my 32 GB phone.  Anyone else experiencing this issue?

2 REPLIES 2
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Wizard

Re: Lost Gigs of space on the phone since my update to v4.1.1

ITGUY4IBP,

I'm very sorry to hear that you're experiencing issues with storage on your device.  I'll be glad to look into it for you.  Can you tell me how much available space that you had before the update?

Sincerely,

Fergie_B

Sprint Technical Support
Community Hours: 9am-2pm CST Sunday-Wednesday

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Journeyman

Re: Lost Gigs of space on the phone since my update to v4.1.1

I am not sure why I never saw this post.  If you are still willing to help, I would appreciate it.

I went from about 28 GB of storage to only 14 GB.  Why did I pay extra for a 32 GB phone if I am only going to get the equivalent of a 16 GB phone?

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