I have seen posts regarding Short Code Messaging being blocked, but I have yet to see any resolution. Does anyone know how to get this unblocked? When i send a text to a short code, I get an error message stating that either the code was wrong or short code messaging may be blocked on my account, which I believe is the case - it happens no matter what code i attempt to send to. Also, I am unable to get texts from short codes; this is very inconvenient, because I have text alerts set up from several sites - I get none of these! Please help!
Thanks for the post. At anytime did you call in to have a charge from a service refunded? Maybe you were charged a premium fee from a short code based service. Ringtones, horoscopes, or jokes? If you called in to have a fee waived, we would have blocked shortcodes.
Sprint Social Care
There was a charge from some bible group on a phone on my account, but I was not told that they would be blocking ALL shortcodes.....why would they do this? Why would they not inform me of this? Most of all, I am angry because this charge was not on my phone, it was on another line on my account!!! This is HORRIBLE customer service! Please help me with this!!!