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Unfortunately, the process com.android.phone has stopped

Journeyman

Unfortunately, the process com.android.phone has stopped

This is the message I keep getting and I'm not getting incoming calls.....plus my bluetooth will work, a call will attempt to come in and the bluetooth disconnects and call is missed.  Is there something i can do to fix this?

2 REPLIES
Sprint Employee

Re: Unfortunately, the process com.android.phone has stopped

Hello, Do you have any type of security software, or task killer installed? Have you tried to clear your call log to see if that helps? have you changed any settings, or installed any apps since the last time that it was working normally?

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Journeyman

Re: Unfortunately, the process com.android.phone has stopped

I have Lookout but no task killer.  I've cleared the call log.  This started 12/3/12 and the only thing that I was trying to do was to transfer data to my husband's phone and turned the S Beam on but since have turned that off.  There hasnt been any new apps added during the this time period.

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